Scale of 1-10, I Give You A Solid 14!
A note of appreciation to you and your crews for the superb repaving job at Smoketree.
1. Your bidding analysis was the most professional and complete among the six bidders we used. You were the only one who took elevations and core samples.
2. The scope of work you proposed was the most extensive and complete. Most important, when compared apples-to-apples it was also the lowest bid. Actually, one of the six bidders, a larger company, on learning we had you bidding also declined to bid our small job saying they would just pass it off to you anyway. Thus we would likely have engaged you even you had not been the low bidder.
3. Your removal and grading crew were able to grade accurately enough to make one area with only a 2 1/2″ drop over 40′ drain properly and another with a 7″ drop over about 100′ with a 90 degree turn also drain properly. The paving crew was able to match the grading with a remarkable degree of accuracy. Neither did any damage to nearby mailboxes, lighting and landscaping.
4. Today you informed me that taxes had decreased between the time you bid and the work and that we will be getting a $180 refund.
On a scale of 1 to 10 I would have to give you extra credit for each of the above making your score a solid 14.
Please feel free to use me as a reference.
Your Crew Did a GREAT Job!
Susan, I’m dropping a check in the mail to you today. Your crew did a GREAT job!! It was a pleasure to watch them work – such teamwork and professionalism. The job really turned out well. I know it was a small job, in the grand scheme of things, but it was an important one for me. Thanks!
Thanks to all at YSC. You guys were straight shooters, easy to work with and my parking lot looks great. Highest recommendation!